Jul 16, 2023 (updated: July 16, 2023) | Booking Management, Cab Grid Pro, Help and Support
Want to include a payment link in the booking acknowledgement email. There are number of ways you can construct a payment link and include it in the acknowledgement email. Here’s a couple of suggestions…
Aug 31, 2022 (updated: August 31, 2022) | Booking Management, Cab Grid Pro, Help and Support
The Nameplate feature is part of the CabGrid Booking Management Add-on. The NAMEPLATE button is located in the MANAGE column next to each booking. If the CabGrid Driver add-on is installed, a driver will receive a link to the nameplate page for that booking when...
Jul 2, 2022 (updated: July 2, 2022) | Booking Management, Cab Grid Pro, Help and Support
The Booking Reference Seed option allows you to define or adjust the booking reference assigned when a booking is requested.
Mar 26, 2022 (updated: October 2, 2022) | Booking Management, Cab Grid Pro, Help and Support
The Booking Management add-on cannot automatically accept or confirm bookings. However, it is possible to give this illusion to your customer by re-wording the email and messages shown during the booking process…
Feb 9, 2022 (updated: February 9, 2022) | Booking Management, Cab Grid Pro, Help and Support, Tutorial Videos
How to add a logo or image to notification emails sent from CabGrid Pro or the CabGrid Booking Management add-on
Nov 28, 2021 (updated: November 28, 2021) | Booking Management, Cab Grid Pro, Help and Support
CabGrid features to help with accounting, bookkeeping and invoicing customers.
Sep 16, 2020 (updated: September 20, 2020) | Cab Grid Pro Stripe Integration, Help and Support, Troubleshooting
The CabGrid Stripe Integration add-on adds Stripe payment processing to the CabGrid price calculator and booking plugin. If not properly configured the Stripe add-on may not function as expected. Here are some things to check if the Stripe payment option is not offered at the end of the booking process…
Jan 29, 2020 (updated: May 17, 2023) | Add-Ons, Booking Management, Driver/Dispatch Add-on, Help and Support
The Cab Grid Driver Add-on plugin allows drivers to be added and managed through the WordPress admin interface. Drivers can be assigned to taxi bookings and sent notifications by email or SMS text message. Customers can also be notified when a driver is assigned to their booking.
May 7, 2019 (updated: May 28, 2019) | Cab Grid Pro Stripe Integration, Help and Support
Cab Grid Stripe Integration version 3.0 has been released.
This update provides integration with Stripe’s newest API (as of May 2019) and provides compatibility with Strong Customer Authentication. Crucially, however, it changes the way the main checkout process works. This article discusses the changes between version 2 and version 3…
May 6, 2019 (updated: April 5, 2021) | Add-Ons, Cab Grid Pro Stripe Integration, Help and Support
Stripe provides a means for users to process online payments using credit cards (e.g. Visa or MasterCard or American Express), debit cards, or bank transfers (via iDEAL, GiroPay or SoFort).
Version 3.0 of the Cab Grid Pro Stripe Integration Add-on updates Stripe functionality to provide support for Strong Customer Authentication. This includes Stipe’s new checkout process that replaces the previous “pop-up” interface and allows for processing of other payment types such as Apple Pay and Google Pay. This article describes each of the options available under the STRIPE tab in Cab Grid Pro.
Apr 26, 2019 (updated: April 29, 2019) | Add-Ons, Cab Grid Pro, Help and Support
Force mobile devices to use the searchable destination select box offered with the Cab Grid Pro desktop experience…
Feb 20, 2019 (updated: February 20, 2019) | Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support
Cab Grid can process online payments via Paypal (built-in) or other payment gateways (via add-ons). But what if your local currency is not supported by any of the payment gateways we offer?….
One solution is to use the deposit/surcharge field to convert the local currency price to a currency supported by the chosen payment gateway…
Feb 19, 2019 (updated: May 28, 2019) | Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support, Troubleshooting
Cab Grid generates error or warning messages when it encounters a misconfiguration. Detailed error/warning messages are usually only displayed to WordPress admin users. They are not displayed to regular users or customers. This article details some common error messages or warnings and what possible solutions might be…
Jan 23, 2019 (updated: February 19, 2019) | Add-Ons, Help and Support
This article provides guidance for setting up our WSPay add-on plugin. WSPay is a payment gateway (like Paypal or Stripe) that processes payments for businesses in Croatia, Slovenia, Bosnia and Herzegovina, and Montenegro.
Jan 23, 2019 (updated: October 6, 2019) | Add-Ons
WS Pay provide credit card and debit card processing for Croatia, Slovenia, Bosnia and Herzegovina, and Montenegro. Our add-on plugin integrates Cab Grid booking payment with WS Pay.
Oct 1, 2018 (updated: October 30, 2020) | Cab Grid Free Basic Edition, Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support
The currency symbol is set under the OPTIONS tab in Cab Grid. It is displayed along side any price that is calculated. The currency symbol field can accept individual symbols or HTML codes.
Aug 24, 2018 (updated: May 21, 2022) | Booking Management, Help and Support
Automatically remind customers about upcoming bookings via SMS text message or email with the Booking Management Add-on v2.2. Schedule up to two reminders to be sent ahead of both pick-up and return journeys.
Jul 24, 2018 (updated: August 29, 2018) | Booking Management, Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support
How to manipulate the online payment amount to serve either as a deposit (part) payment (pending confirmation), or to add a surcharge (card handling fee), and how the Booking Management add-on processes subsequent post-booking payments.
Jun 12, 2018 (updated: July 23, 2020) | Cab Grid Pro Stripe Integration, Help and Support
Version 2.0 of the Stripe Add-on allows customers to make payments using various funding sources in addition to credit cards or debit cards. These include iDEAL, Sofort & Giropay, popular in some European countries. These are known as ‘sources’ by Stripe.
Jun 8, 2018 (updated: June 7, 2018) | Add-Ons
The Electronic Funds Transfer (EFT) add-on will offer customers the option of paying via bank transfer. A button is displayed after the booking form is complete. When the admin ACCEPTS or sets the booking to PAID, custom messages as defined below are sent to the customer.
Jun 7, 2018 (updated: February 20, 2019) | Add-Ons
DPO Paygate (formerly known as VCS) provide payment processing solutions for South African markets. Ask us about our add-on plugin that allows customers to make online payments via DPO/VCS.
Jun 6, 2018 (updated: June 28, 2019) | Add-Ons, Cab Grid Pro Stripe Integration, Help and Support
This article describes each of the options available under the STRIPE tab in Cab Grid Pro. The Stripe tab is available when the Cab Grid Pro Stripe Integration add-on is installed and activated. Stripe provides a means for users to process online payments using credit cards (e.g. Visa or MasterCard or American Express), debit cards, or bank transfers (via iDEAL, GiroPay or SoFort).
May 25, 2018 (updated: May 25, 2018) | Booking Management, Cab Grid Free Basic Edition, Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support
Cab Grid does not store any customer data. All booking data is sent to administrators via email for offline processing. If the Booking Management Add-on is installed & active, booking data is stored on the server and customer consent may be required. This article provides details.
May 4, 2018 (updated: September 23, 2018) | Booking Management, Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support
Cab Grid Pro (version 4 and later), the Cab Grid Booking Management Add-on, and the Cab Grid Pro Stripe Integration Add-on include automatic updating. Updates will be available via WordPress’s built-in update mechanism and administrators should be notified in...
Apr 23, 2018 (updated: February 12, 2023) | Add-Ons, Cab Grid Pro, Help and Support
Download the free Defaults add-on plugin for WordPress to configure advanced Cab Grid Pro taxi price calculator settings independently of the main plugin. Update button and form field labels, set min & max passenger or time periods, set price decimals & formatting, and more…