Nov 22, 2020 (updated: November 22, 2020) | Cab Grid Pro, Custom Styles, Help and Support
CabGrid Pro version 5.8.14 includes a new set of built-in styles. Selecting these styles means custom CSS for these styles need not be entered in the custom CSS box. To use these styles, select ‘Alternative Styles v5’ under BASE STYLES in the OPTIONS tab of the CabGrid Pro WordPress admin panel.
Sep 16, 2020 (updated: September 20, 2020) | Cab Grid Pro Stripe Integration, Help and Support, Troubleshooting
The CabGrid Stripe Integration add-on adds Stripe payment processing to the CabGrid price calculator and booking plugin. If not properly configured the Stripe add-on may not function as expected. Here are some things to check if the Stripe payment option is not offered at the end of the booking process…
Aug 1, 2020 (updated: September 18, 2020) | Cab Grid Pro, Help and Support, Troubleshooting
In certain circumstances the CabGrid Pro can fail to load required files after an update. This can result in the taxi calculator losing its layout and styling. This article provides some ways to solve this issue.
Jul 10, 2020 (updated: July 10, 2020) | Cab Grid Pro, Help and Support, Tutorial Videos
This article and accompanying video tutorial describe mechanisms for offering customers a cash payment option in CabGrid.
Apr 11, 2020 (updated: June 30, 2020) | Cab Grid Pro, Custom Styles, Help and Support
CSS code snippets for Cab Grid Pro version 5 and above that change the appearance of the one-way/return button icon shown in the plugin calculator interface. These snippets can be added to the Custom CSS box under the OPTIONS tab in the Cab Grid Pro WordPress admin page.
Jan 29, 2020 (updated: June 14, 2020) | Add-Ons, Booking Management, Driver/Dispatch Add-on, Help and Support
The Cab Grid Driver Add-on plugin allows drivers to be added and managed through the WordPress admin interface. Drivers can be assigned to taxi bookings and sent notifications by email or SMS text message. Customers can also be notified when a driver is assigned to their booking.
Sep 3, 2019 (updated: October 31, 2020) | Cab Grid Pro, Custom Styles, Help and Support
How to disable the floating price banner displayed in the footer using CSS
Jul 4, 2019 (updated: September 27, 2020) | Help and Support
Cab Grid is already built for speed, but site owners may still want to optimise their sites using a cache plugin. Often, these plugins change or minify code, and alter the order in which resources are loaded. Because of this, we recommend these plugins are configured to avoid interfering with Cab Grid.
Jun 23, 2019 (updated: June 26, 2019) | Cab Grid Pro, Help and Support
What happens when a customer is looking for a journey to or from a place that isn’t listed in the AREAS tab? New features in Cab Grid Pro open scope for new techniques to handle these journeys by providing a streamlined process to request a custom quotation…
Jun 23, 2019 (updated: August 3, 2020) | Cab Grid Pro, Custom Styles, Help and Support
Ever needed to hide or show booking form fields based on the destination or passenger numbers selected by your customer? In Cab Grid Pro v5.5 dynamic CSS classes are added to the main Cab Grid element allowing subsequent manipulation of content through CSS.
Jun 5, 2019 (updated: May 11, 2020) | Cab Grid Free Basic Edition, Cab Grid Pro, Help and Support
CabGrid now includes dedicated Gutenberg editor blocks that allow the basic taxi price calculator, the CabGrid Pro calculator and booking form, and the CabGrid Pro Price Table to be positioned as block items within any WordPress post or page.
May 29, 2019 (updated: August 5, 2019) | Cab Grid Pro, Help and Support
Whilst NOT RECOMMENDED, it is possible to disable Cab Grid’s built-in booking form fields. This article describes how to use advanced settings (Defaults add-on or _settings.php) and CSS to hide built-in fields that are mandatory by default.
May 15, 2019 (updated: May 21, 2019) | Cab Grid Pro, Help and Support, Tutorial Videos
This article explores ways taxi fare prices provided by Cab Grid may be adjusted based on the number of passengers, for example, when applying a surcharge for extra passengers or a discount for large groups.
May 9, 2019 (updated: May 11, 2019) | Cab Grid Free Basic Edition, Cab Grid Pro, Tutorial Videos
Cab Grid passes Google Lighthouse performance audits with a perfect score of 100…. Google places significance on page speed and customers have limited patience loading websites. WordPress plugins and themes can slow load times if they’re not built with speed in mind. However, Cab Grid is built for speed….
May 7, 2019 (updated: May 28, 2019) | Cab Grid Pro Stripe Integration, Help and Support
Cab Grid Stripe Integration version 3.0 has been released.
This update provides integration with Stripe’s newest API (as of May 2019) and provides compatibility with Strong Customer Authentication. Crucially, however, it changes the way the main checkout process works. This article discusses the changes between version 2 and version 3…
May 6, 2019 (updated: April 5, 2021) | Add-Ons, Cab Grid Pro Stripe Integration, Help and Support
Stripe provides a means for users to process online payments using credit cards (e.g. Visa or MasterCard or American Express), debit cards, or bank transfers (via iDEAL, GiroPay or SoFort).
Version 3.0 of the Cab Grid Pro Stripe Integration Add-on updates Stripe functionality to provide support for Strong Customer Authentication. This includes Stipe’s new checkout process that replaces the previous “pop-up” interface and allows for processing of other payment types such as Apple Pay and Google Pay. This article describes each of the options available under the STRIPE tab in Cab Grid Pro.
Apr 26, 2019 (updated: April 29, 2019) | Add-Ons, Cab Grid Pro, Help and Support
Force mobile devices to use the searchable destination select box offered with the Cab Grid Pro desktop experience…
Mar 29, 2019 (updated: April 8, 2019) | Cab Grid Pro, Help and Support
Populate the destination list based on the selected pick-up location…
Cab Grid Pro v5.2 now supports the option to disable destinations where no price has been configured. Customers select a pick-up location (origin) and the destination list will adjust dynamically to only show journeys that have a price set.
Mar 14, 2019 (updated: September 19, 2019) | Cab Grid Pro, Help and Support
How to configure a dedicated Cab Grid Pro email address distinct from the main WordPress Admin email address. Useful for auto-responders or dedicated booking processing.
Feb 20, 2019 (updated: February 20, 2019) | Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support
Cab Grid can process online payments via Paypal (built-in) or other payment gateways (via add-ons). But what if your local currency is not supported by any of the payment gateways we offer?….
One solution is to use the deposit/surcharge field to convert the local currency price to a currency supported by the chosen payment gateway…
Feb 19, 2019 (updated: May 28, 2019) | Cab Grid Pro, Cab Grid Pro Stripe Integration, Help and Support, Troubleshooting
Cab Grid generates error or warning messages when it encounters a misconfiguration. Detailed error/warning messages are usually only displayed to WordPress admin users. They are not displayed to regular users or customers. This article details some common error messages or warnings and what possible solutions might be…
Feb 13, 2019 (updated: April 12, 2020) | Cab Grid Pro, Help and Support
Need to offer customers direct access to popular routes or journeys? Build a custom link that pre-populates the Cab Grid Pro price calculator…
Feb 12, 2019 (updated: June 28, 2020) | Cab Grid Pro, Help and Support
Tool-tips can be enabled to provide customers with further assistance when calculating a journey price and completing the booking form…
Jan 23, 2019 (updated: February 19, 2019) | Add-Ons, Help and Support
This article provides guidance for setting up our WSPay add-on plugin. WSPay is a payment gateway (like Paypal or Stripe) that processes payments for businesses in Croatia, Slovenia, Bosnia and Herzegovina, and Montenegro.
Jan 11, 2019 (updated: April 29, 2019) | Cab Grid Pro, Help and Support
Personalise the Cab Grid experience for registered users by pre-populating their primary address and offering a discount unique to them….