Sep 16, 2020 (updated: September 20, 2020) | Cab Grid Pro Stripe Integration, Help and Support, Troubleshooting
The CabGrid Stripe Integration add-on adds Stripe payment processing to the CabGrid price calculator and booking plugin. If not properly configured the Stripe add-on may not function as expected. Here are some things to check if the Stripe payment option is not offered at the end of the booking process…
Aug 1, 2020 (updated: June 14, 2021) | Cab Grid Pro, Help and Support, Troubleshooting
In certain circumstances the CabGrid Pro can fail to load required files after an update. This can result in the taxi calculator losing its layout and styling. This article provides details on how to reset and re-initialise CabGrid Pro.
Sep 1, 2018 (updated: July 25, 2020) | Cab Grid Pro, Help and Support, Troubleshooting
CabGrid Pro v5.6 and above is transitioning away from the URL rewrite technique previously in use. In general, for versions higher than this, it is recommended to turn friendly URLs off. Cab Grid Pro v5 makes use of URL rewrite functionality to present more...
Sep 1, 2018 (updated: August 17, 2022) | Cab Grid Pro, Help and Support, Troubleshooting
In some circumstances, email messages sent from Cab Grid (WordPress) can not get through. There are a number of reasons for this. This article attempts to address some common email deliverability issues.
Nov 4, 2017 (updated: June 19, 2022) | sticky, Troubleshooting
You might find that you install the CabGrid free or CabGrid Pro plugin and it does not function correctly. There are many reasons this may happen, but most likely it is a compatibility issue with your theme or other plugins. This article describes how to troubleshoot problems with the Cab Grid taxi calculator plugin for WordPress.
Jul 29, 2017 (updated: June 28, 2019) | Add-Ons, Cab Grid Pro Stripe Integration, Help and Support
Stripe is an alternative card processing provider. Stripe offers a more integrated checkout experience. It is easy to sign up for and supports more currencies.
We’ve done the integration work to provide a Stripe add-in plugin for Cab Grid Pro. This makes it super-easy to take card payments for journeys calculated through Cab Grid Pro.
Feb 8, 2017 (updated: September 19, 2020) | Custom Styles, Troubleshooting
Common CabGrid CSS styling problems and how to use a web browser Inspector to troubleshoot layout or appearance issues. e.g. Button text not visible or elements overlapping.