Cab Grid Pro v5 makes use of URL rewrite functionality to present more user friendly web addresses for resources. Amongst other advantages, this helps with email deliverability since some spam filters flag messages which link to WordPress folders.
Cab Grid Pro v5 will attempt to update rewrite rules automatically. This requires the .htaccess file on Linux (or web.config on Windows) in the WordPress install directory be editable by WordPress. However, not every web server supports this functionality. It may be that the rules need to be updated manually (see below).
Check Site & WordPress URLs
Try re-saving permalinks: From the WordPress admin, go to SETTINGS > PERMALINKS and click SAVE CHANGES at the bottom twice. This will look up all of WordPress’ required rewrite rules and attempt to update the .htaccess file.
If this fails, the .htaccess file will need to be updated manually. This involves downloading the .htaccess (or Web.config on Windows) file using a File Transfer Protocol (FTP) application from the web server, editing it, and re-uploading it to the server.
Turn off friendly (rewrite) URLs
[Requires Cab Grid Pro v5.1] It is possible that URL rewriting may fail and cause problems. In this case, it is recommended to revert to longer direct link URLs:
- Log in to WordPress admin
- Click Cab Grid Pro (from admin menu on left)
- Click the Cab Grid Pro OPTIONS tab
- Scroll to the option labelled “USE FRIENDLY URLS”
- Click the radio button labelled “No” to switch off rewrites (use long direct link addresses).
- Click SAVE at bottom