Cab Grid Pro version 4.0 introduces the ability to compose bespoke booking acknowledgement messages emailed to your customer when the taxi booking form is submitted. This email is completely customisable with details entered on the taxi booking form.
On the Cab Grid Pro OPTIONS tab, there is now a rich-text editor (TinyMCE WYSiWYG) under ‘Email acknowledgement message‘. This allows text to be formatted and the inclusion of HTML functionality such as links. A custom message can be composed which is sent to the customer when the journey booking form is submitted (provided booking is enabled under ‘Show book button & form‘).
When the email is processed, text-substitutions replace special place-holders with details from the booking form as submitted by the customer. These can even include custom form fields.
Text Substitution Format
The custom message is searched for text surrounded with three forward slashes, like this: ///price///
For example, if an additional form field labelled, ‘Additional Requirements‘ has been added to the booking form, the value entered by the customer can be substituted in the acknowledgement email by including ///Additional Requirements/// in the email acknowledgment message field.
Include All Booking Data
In addition to the custom message, the complete details of the booking request can be included. To enable this option, set ‘Include booking details‘ (located below the custom email text box) to ‘Yes‘.
If set to ‘no’ only the custom message will be delivered to the customer.
|///currencyCode///||3 character ISO code|
|///return///||Round Trip (y/n)|
|///pickupDate///||Pickup Date & Time|
|///returnDate///||Return Date & Time (if required)|
|///pickupAddress///||Entered pick up address|
|///destinationAddress///||Entered destination address|
|///cabGridProDiscountCode///||Entered discount code|
|///cabGridProBookingID///||System booking ID (generated)|