Jul 16, 2023 (updated: July 16, 2023) | Booking Management, Cab Grid Pro, Help and Support
Want to include a payment link in the booking acknowledgement email. There are number of ways you can construct a payment link and include it in the acknowledgement email. Here’s a couple of suggestions…
Feb 12, 2023 (updated: February 12, 2023) | Cab Grid Pro, Help and Support
CabGrid Pro version 5.9.4 adds an option to reset all prices, places, vehicles and extras with one click.
Oct 2, 2022 (updated: October 2, 2022) | Cab Grid Pro, Help and Support
Want to make payment mandatory when a customer submits a taxi booking request in CabGrid Pro? This is something occasionally requested by our users. Unfortunately, this is not directly possible. However, we have some suggestions…
Aug 31, 2022 (updated: October 14, 2023) | Booking Management, Cab Grid Pro, Help and Support
The Nameplate feature is part of the CabGrid Booking Management Add-on. The NAMEPLATE button is located in the MANAGE column next to each booking. If the CabGrid Driver add-on is installed, a driver will receive a link to the nameplate page for that booking when...
Aug 31, 2022 (updated: August 31, 2022) | Cab Grid Pro, Help and Support, hidden
The logo field in options allows a company logo to be specified. This is to be used in default/generic emails and other places across the system – such as the airport greeting card.
Jul 2, 2022 (updated: July 2, 2022) | Booking Management, Cab Grid Pro, Help and Support
The Booking Reference Seed option allows you to define or adjust the booking reference assigned when a booking is requested.
Apr 21, 2022 (updated: April 30, 2022) | Cab Grid Pro, Custom Styles, Help and Support
Whilst CabGrid cannot currently automatically update the price based on booking form input, we have some recommendations for drawing your customer’s attention to the price variation buttons…
Mar 26, 2022 (updated: October 2, 2022) | Booking Management, Cab Grid Pro, Help and Support
The Booking Management add-on cannot automatically accept or confirm bookings. However, it is possible to give this illusion to your customer by re-wording the email and messages shown during the booking process…
Feb 9, 2022 (updated: February 9, 2022) | Booking Management, Cab Grid Pro, Help and Support, Tutorial Videos
How to add a logo or image to notification emails sent from CabGrid Pro or the CabGrid Booking Management add-on
Nov 28, 2021 (updated: November 28, 2021) | Booking Management, Cab Grid Pro, Help and Support
CabGrid features to help with accounting, bookkeeping and invoicing customers.
Oct 9, 2021 (updated: October 9, 2021) | Cab Grid Pro, Help and Support, Troubleshooting
Problem: when trying to summit a booking, the message “Mandatory information missing or invalid. Invalid fields have been highlighted.” always appears, even when all required fields are completed.
May 20, 2021 (updated: October 17, 2022) | Cab Grid Pro, Help and Support
How to manipulate the CabGrid calculator and booking form when certain events occur through Javascript.
Nov 22, 2020 (updated: November 22, 2020) | Cab Grid Pro, Custom Styles, Help and Support
CabGrid Pro version 5.8.14 includes a new set of built-in styles. Selecting these styles means custom CSS for these styles need not be entered in the custom CSS box. To use these styles, select ‘Alternative Styles v5’ under BASE STYLES in the OPTIONS tab of the CabGrid Pro WordPress admin panel.
Sep 16, 2020 (updated: September 20, 2020) | Cab Grid Pro Stripe Integration, Help and Support, Troubleshooting
The CabGrid Stripe Integration add-on adds Stripe payment processing to the CabGrid price calculator and booking plugin. If not properly configured the Stripe add-on may not function as expected. Here are some things to check if the Stripe payment option is not offered at the end of the booking process…
Aug 1, 2020 (updated: June 14, 2021) | Cab Grid Pro, Help and Support, Troubleshooting
In certain circumstances the CabGrid Pro can fail to load required files after an update. This can result in the taxi calculator losing its layout and styling. This article provides details on how to reset and re-initialise CabGrid Pro.
Jul 10, 2020 (updated: July 10, 2020) | Cab Grid Pro, Help and Support, Tutorial Videos
This article and accompanying video tutorial describe mechanisms for offering customers a cash payment option in CabGrid.
Apr 11, 2020 (updated: June 30, 2020) | Cab Grid Pro, Custom Styles, Help and Support
CSS code snippets for Cab Grid Pro version 5 and above that change the appearance of the one-way/return button icon shown in the plugin calculator interface. These snippets can be added to the Custom CSS box under the OPTIONS tab in the Cab Grid Pro WordPress admin page.
Jan 29, 2020 (updated: May 17, 2023) | Add-Ons, Booking Management, Driver/Dispatch Add-on, Help and Support
The Cab Grid Driver Add-on plugin allows drivers to be added and managed through the WordPress admin interface. Drivers can be assigned to taxi bookings and sent notifications by email or SMS text message. Customers can also be notified when a driver is assigned to their booking.
Sep 3, 2019 (updated: October 31, 2020) | Cab Grid Pro, Custom Styles, Help and Support
How to disable the floating price banner displayed in the footer using CSS
Jul 4, 2019 (updated: September 27, 2020) | Help and Support
Cab Grid is already built for speed, but site owners may still want to optimise their sites using a cache plugin. Often, these plugins change or minify code, and alter the order in which resources are loaded. Because of this, we recommend these plugins are configured to avoid interfering with Cab Grid.
Jun 23, 2019 (updated: June 26, 2019) | Cab Grid Pro, Help and Support
What happens when a customer is looking for a journey to or from a place that isn’t listed in the AREAS tab? New features in Cab Grid Pro open scope for new techniques to handle these journeys by providing a streamlined process to request a custom quotation…
Jun 23, 2019 (updated: August 3, 2020) | Cab Grid Pro, Custom Styles, Help and Support
Ever needed to hide or show booking form fields based on the destination or passenger numbers selected by your customer? In Cab Grid Pro v5.5 dynamic CSS classes are added to the main Cab Grid element allowing subsequent manipulation of content through CSS.
Jun 5, 2019 (updated: May 11, 2020) | Cab Grid Free Basic Edition, Cab Grid Pro, Help and Support
CabGrid now includes dedicated Gutenberg editor blocks that allow the basic taxi price calculator, the CabGrid Pro calculator and booking form, and the CabGrid Pro Price Table to be positioned as block items within any WordPress post or page.
May 29, 2019 (updated: December 14, 2021) | Cab Grid Pro, Help and Support
Whilst NOT RECOMMENDED, it is possible to disable Cab Grid’s built-in booking form fields. This article describes how to use advanced settings (Defaults add-on or _settings.php) and CSS to hide built-in fields that are mandatory by default.
May 15, 2019 (updated: May 21, 2019) | Cab Grid Pro, Help and Support, Tutorial Videos
This article explores ways taxi fare prices provided by Cab Grid may be adjusted based on the number of passengers, for example, when applying a surcharge for extra passengers or a discount for large groups.